Privacy Policy
Effective Date: 2025
CarpetGlow Cleaning (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.
This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or request our cleaning services.
Information We Collect
When you use our website or submit a service request, we may collect the following information:
- Name
- Phone number
- Email address
- Service details submitted through the quote form
- Property or service location information
- Any additional information you choose to provide
How We Use Your Information
We use the information we collect for several purposes:
- To provide accurate service estimates and cleaning consultations
- To schedule and confirm cleaning appointments
- To communicate with you regarding your service requests
- To improve our services and overall customer experience
- To comply with legal obligations
Information Protection
We implement a variety of security measures to maintain the safety of your personal information. Your data is only accessible by authorized personnel who are required to keep the information confidential.
Sharing Your Information
We may share your information with trusted third-party services that help us operate our website and provide our services. This may include tools for hosting, form submissions, customer relationship management (CRM), and communication services. These third parties are required to keep your information secure and use it only for service-related purposes.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to any inaccurate or incomplete information
- Request that we delete your personal information, where applicable
Contact Us
If you have any questions about this Privacy Policy, you may contact us:
CarpetGlow Cleaning
Email: carpetglowcleaning@gmail.com
Phone: (587) 691-4170
Location: Lethbridge, Alberta, Canada